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 Post subject: Cancelling an order
PostPosted: 22 Feb 2018, 17:55 
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Okay so im still a noob when it comes to this site so please bear with me. Last week I ordered laserdiscs from three sellers - two being local and one hadnt realize was from Canada. in typical noob fashion, i processed all three orders and then saw the shop policys of minimum order :oops: . So, to be courtious and obey rules I ordered more and luckily the two sellers whom contacted myself processed and completed the transaction and now my laserdiscs are happily on there way :thumbup:

which leads me to the third international seller. i did order more so that it would meet the minimum however the order email states to please contact the seller or buyer in three days. So i waited, and on the third day I tried to reach out explaining what had happened however the email seems to have been deactivated as it is undeliverable. However when I look at my orders on LDDB, it gives myself the option to select pending or recieved invoice however honestly since its been almost a week, i just wanna cancel it. Since i have no means to contact the seller, does it just automatically cancel once the three days are up or is it just going to be stuck in limbo forever lol.


its been a learning experience but the sellers I have corresponded with have been very helpful and friendly so I look forward to buying from there shops in the near future :)
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 Post subject: Re: Cancelling an order
PostPosted: 22 Feb 2018, 17:58 
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eschie93 wrote:
However when I look at my orders on LDDB, it gives myself the option to select pending or recieved invoice however honestly since its been almost a week, i just wanna cancel it. Since i have no means to contact the seller, does it just automatically cancel once the three days are up or is it just going to be stuck in limbo forever lol.


Hello!

First level if you can't contact the seller is to post a neutral feedback with something like "No reply from seller, please cancel" since I monitor all feedback postings or just contact the admin (me) via the email link present on every page of the website (bottom left link) with the transaction number.

Julien
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