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sonicboom · **Posted:** 28 Aug 2020, 17:57

Can someone please help me out? I'm humbly asking if anyone has the correct pin out of the original CWT PSM200A-89 power supply that shipped with the VPS-3800. It uses a 6 pin molex connector.

I ordered a replacement power supply but it has a 24 pin connector (standard for computers). I have the pin out for that but what I need to find out is the voltage and polarity of the 6 pin connection to the Crystalio. The CWT power supply lists the voltages and polarity on the label but does not indicate which wires/pins.

The 6 pin connection has Yellow, Red x2, Black x2 and Blue. I know it needs 3.3v, 5v and 12v.

I've sent an email to Lion@pixelmagicsystems.com as recommended by Substance. No response (no surprise). I have also sent a message to CWT through their website but won't hold my breath on them providing the info.

I'm not an expert by any means and I don't want to ruin the Crystalio or worse, start a fire. Based on another thread it seems someone was having issues and then a few months later the unit caught fire. I can't knowingly keep this thing plugged in especially considering the tragic fires we're having in California right now.

Kencol in October 2014 (https://forum.lddb.com/viewtopic.php?f=30&t=4601)
Hey guys, any ideas on where to source a new PSU for a crystalio 3800? My unit refused to turn on and was totally dead this evening and I'm guessing it's the PSU.

Kencol in August 2015 (https://forum.lddb.com/viewtopic.php?f=50&t=2972&start=40)
Finally got a hold of a replacement 3800 after mine caught fire!

I know that I need to short the "power on" pin to ground since this unit is "always on" which is part of the problem. I can solder and use a multi-meter but not too much more. I can probably figure out what is what but thought I'd ask here if someone has done it or could provide some useful tips or expertise.

I tried to ask for help/advice on one of the FB groups and got some snarky responses, please just scroll past this thread if that is all you have to contribute, thank you.