tasuke wrote:
my folks had three CRT monitors throughout my childhood that they let me use for video games, movies and Broadcast/CATV virtually at my whim.
first was their 20in. or so early-80's MONTGOMERY WARD unit that was eventually handed down to me
for my own room's use in the early-90's or so, pretty much a larger version of this one here.
Hah you just reminded me of a situation I had when my Stepgrandmother moved in with my family in the 90s.
She had a Montgomery Ward branded console TV--a late 80s model, but the remote stopped working. I decided to call Montgomery Ward customer service to see if we could buy a replacement remote (Stepgrandma didn't want to use a universal remote.) I finally get through to a person, and they say they can get us a new remote, but then we have this exchange...
Operator: What brand is the TV?
Me: Montgomery Ward
Operator: No, I mean what company made the TV?
Me: Montgomery Ward
Operator: No, you see, I understand you got the TV from Montgomery Ward, but I need to know the make of the TV. Like Sony or Sylvania.
Me: It says Montgomery Ward on the TV. It doesn't say any other brand.
Operator: It has to have a brand on it. Montgomery Ward doesn't make TVs.
Me: I'm telling you it doesn't have any other brand on it. It only say Montgomery Ward.
Operator: Are you sure?
Me (starting to get pissed off): If I could send you a picture and show you that it doesn't have any other brand on it but Montgomery Ward, I would. It's a Montgomery Ward TV.
Operator: :sounding rather patronizing: well, I learned something today. That Montgomery Ward makes TVs!
Me: Yes they do. They definitely made this one at least.
Operator: :groans: well, do you have the model number?
Me: model number XXXXXXXX
Operator: :types away: Huh . . . this is a Montgomery Ward TV.
Me: Yes it is. Just as I said.
Kind hard to believe that someone in customer service for a Department Store doesn't know that the company OEM's electronics and slaps their name on them.
We did eventually get to order a replacement remote, but the TV completely died about a year and a half later.