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 Post subject: An Ebay LD seller makes for a not so nice LD player buyer?
PostPosted: 05 Oct 2017, 00:49 
Young Padawan
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Has anyone dealt with this ebay seller?

I have bought some LDs from him in the past without too much issue, but I have had two interactions with him regarding LD players that left a bad taste in my mouth.

First was when I was trying to sell a Runco LJR-I on ebay last year. I put it up on the Bay of E with a $300 starting bid, but I got no bids.

After the auction ended, I get a message from him asking if I would sell the player for less than the starting bid. I reply, you can make me an offer and I will consider it.

His response: "It's worth about $100 to me."

I feel a little insulted that he's offering 1/3 of what my starting bid was, but I merely reply: "Sorry, I've sold lesser players for more than that so I have to decline."

He responds: "Well you have to admit that this is not the model that most people want. Most want the LJR-II with the Dolby Digital out."

I respond: "Indeed and if I was selling one, I would sell it for more, but this player is still worth more than just $100."

That appears to be the end of it for a while.

Fast forward to now, I list a Runco LJR-II on Ebay starting bid of $250 and a buy-it-now option of $500. Not even half a day into the auction, this same guy uses the buy-it-now option and send me the money.

I'm like, okay, not sure if he remembers our previous interaction over a Runco LD player, but unit is paid for and I just have to ship it. I test it one more time to make sure it work before shipping. I pack it INSANELY well--4 layers of bubble wrap, at least 3 inches of packing popcorn all around it in a thich, tri-wall box. And ship it off to him.

A week later, he complains that I didn't include the power cord. Truthfully, I didn't think much to put the power cord in the box and it kind of slipped my mind as it uses a standard 3 prong computer power cord, but also I never said in the auction that it would include a power cord (nor was there a power cord in the pictures of the auction.) None the less, I say sorry about that I can overnight you a power cord if he likes.

He says no, not a problem as he used a cord he already has, but now is saying that the player will not eject the tray fully and sends me pictures of the tray of the LJR-II only sticking out 1/4 of the way.

I say "that's pretty odd, but it might be an easy fix. Can you take the bonnet off of the player and send me a video of the tray trying to eject so I can what the problem might be?"

He responds: "I don't have the means to shoot a video or upload it to the internet."

Now I'm getting even more skeptical, he doesn't have a phone that can shoot video?

I then say: "Can you take the bonnet off and take some pictures of the tray trying to eject and send them to me so I can see what's obstructing the tray?"

He reponds: "I'm afraid I might make the problem worse if I try to open it up. I did contact a shop 2 hours from me who said they could fix it, but it would cost $200-250."

I'm super skeptical now. Doesn't want to try to fix it for free, but knows some shop who's willing to work on a super rare LD player that has been at end of life for a long time now? And already has a ballpark figure for the price of the fix? Come on now. I'm thinking he's just trying to extort money from me so he can get the player for cheaps like he wanted with the LJR-I.

Before I could respond again, he messages me: "I contacted Ebay and they say the options are you give me a full refund and ship you back the player, you send me a shipping label and send you back the player then you give me a refund or you can give me a partial refund to pay for repairs of the non-working item."

I'll continue this later . . .
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 05 Oct 2017, 04:25 
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Can't remember if I've bought from him in a while.
Ebay is now always siding with the buyer, so get ready for a wild ride.
I hope it goes well for you.

And keep those messages in the ebay mailbox so you can use them against him, ebay doesn't like this type of stuff.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 05 Oct 2017, 09:03 
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When I encounter someone I can't get along well with, like your conversation about the LJR-I,
I usually block these buyers so that they cannot bid or buy my auctions anymore.
There is an option like that somewhere quite hidden in the ebay account settings.
I think your best option now is to send him a shipping label and get the player back.
This guy smells like trouble.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 05 Oct 2017, 14:00 
Young Padawan
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So I decide to see if I could call his bluff since I think he just wants me to send him a partial refund to try to get the player cheaper than what he paid for.

I reply: "I will send you shipping label then and give you a refund upon receipt of the player. Please send me the dimensions of the box I sent to you so I can prepare the shipping label."

And I pretty much called it since he says: "Ahhhh, I hate to have to send it all the way back. Do you think you will repair and resell?
Would you be willing to offer anything, to help with repair on my end?"

My reply: "I'll definitely fix it, but not sure if I'll resell it. Don't want to run the risk of it getting damaged again in transit

And I don't want to put any money towards any repair shop I'm not familiar with. When I get LD players repaired, I usually do the repairs myself or contact the LD player techs I'm familiar with to get them fixed.

So go ahead and send me the dimensions of the box and I'll send you a shipping label to ship it back to me. Once I get it back, I'll refund you."

For some time there is no response, until: "Please send me the power supply cord and any other accessories that were part of the listing"

Me: "So you want the power cord now?

Are you keeping the player?"

Him: "Well I guess so. I was able to get the repair shop to commit to $200.

I will say that I am not happy though about having to Shell out another $200 to get this thing back in the condition that it was sold
Are you at least going to send me the power cord or do I have to buy that as well?"

Me: "No, I said I would send that to you.

I'll have it in the mail tomorrow.

And if you're truly not happy with the transaction, you can send it back to me for a full refund."

Shortly thereafter, I get a message from Ebay that a return request was initiated by him. I pick the option to send him a shipping label and full refund upon return of the item, and I include the tracking number like it asks and a message to him that the shipping label is on its way.

Then he leaves me negative feedback on Ebay: "Item shipped missing parts and arrived broken"

Which like I pointed out isn't true about the missing parts (power cord.) Filed a report against his feedback since I cooperated with him so he can get a refund, but who knows if that will actually be retracted.

Also I have to hope that he doesn't trash the player before shipping it back or pack it shoddily so that it gets trashed in the mail.

Needless to say, I won't be dealing with him ever again for Laserdiscs or anything else.


Last edited by elahrairrah on 05 Oct 2017, 14:12, edited 1 time in total.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 05 Oct 2017, 14:06 
Young Padawan
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lons_vex wrote:
When I encounter someone I can't get along well with, like your conversation about the LJR-I,
I usually block these buyers so that they cannot bid or buy my auctions anymore.
There is an option like that somewhere quite hidden in the ebay account settings.
I think your best option now is to send him a shipping label and get the player back.
This guy smells like trouble.

Good to know. Wish I knew about that sooner!!!
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 05 Oct 2017, 15:15 
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You should be able to try and get the negative removed due to him leaving it too soon.
Its all phone issues and you will always need to talk to the supervisors.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 05 Oct 2017, 18:59 
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Hi elahrairrah - I've had one dealing with this seller.

Some months ago he listed a rare laserdisc for sale.
I proceeded to purchase it and then he refused to ship it to the UK with the following reply:

Thank you for looking at my site and considering purchase of this rare laserdisc. unfortunately, i had not wished to ship this overseas (outside the U.S.), as it is very expensive, in excellent condition and i am afraid it could suffer damage during shipping. if you were to receive it damaged in any way, you would most likely return, and i would be left refunding cost + shipping both ways. i do not think i want to take the risk.
in addition, just to ship to you i would need to use usps priority at a minimum, which is approximately $60 USD. this seems like a high cost.
if you agree with me, we should probably cancel this transaction.
if you have anyone in the US that i could ship to, who would assume risk of travel and forward to you, i would be willing to do that.



Whilst I was agreeable to paying priority mail I was definitely not agreeable to shipping it to a third party in the US as that would mean I had no comeback if he never shipped it all since I am only covered for the address associated with my paypal account.

So we agreed to cancel the transaction. Definitely someone I would NOT purchase from again.
I got the impression he didn't know how to pack LDs properly so I wasn't prepared to take the risk.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 05 Oct 2017, 20:56 
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elahrairrah wrote:

Then he leaves me negative feedback on Ebay: "Item shipped missing parts and arrived broken"

Which like I pointed out isn't true about the missing parts (power cord.) Filed a report against his feedback since I cooperated with him so he can get a refund, but who knows if that will actually be retracted.



If it is of any help the negative feedback does not appear to be showing in the "feedback left for others" bit on his page.

Hope you get this sorted.

Regards


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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 10 Oct 2017, 19:06 
Young Padawan
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Update:

Well, my tracking number says he received the shipping label to ship the Runco back to me.

I messaged him through ebay asking when he will deliver it to FedEx to get it back to me.

No response after 4 days.

I guess he doesn't want his money back?

Or he's probably just f***ing with me as he knows that freezes my Paypal.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 11 Oct 2017, 01:18 
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Well if its any assurance, when we had the mix up with the DVL players I thought that you did a more then adequate packaging, I can vouch for your packing abilites.

Hope things work out..
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 11 Oct 2017, 03:02 
Jedi Master
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Ah this reminds me of when I sold my SP-D07
They buyer was a big time seller of electronics and tried to pull a fast one, he bought it and I forgot to say if it needed a transformer.
So he wanted a partial refund to purchase the transformer.
Somehow I got away with it and didn't have to refund but then again this was about 10 years ago and I can't say for sure who the buyer was.

There are so many scams that I forgot most of them but one can always pull them now on ebay.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 11 Oct 2017, 17:41 
Young Padawan
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This just keeps getting better and better!

So he finally gets back to me last night: "After waiting forever for the return label,... I got the item all packaged up and its original box with original packaging and took it to FedEx.
They did not accept the package as they said the postage provided was inadequate.
I've asked eBay to figure out what is going on..."

Me: "I don't understand how you can you 'waited forever for the return label' when FedEx tracking shows that you received the label on Thursday the 5th, just two days after you requested the return.

I am contacting Fed Ex now to see why they didn't accept the package"

Contacted Fed Ex and they say that he waited too long to use the label, as Fed Ex Ground labels expire after 3 days (something tells me he knew that and why he waited so long.)

He then changes his tune: "Okay let me explain. I did not get your shipping label 2 days after you sent it as I guess FedEx didn't explain they left it at my neighbor's house not mine.
I was able to track it down a day or two later.
But none of that really matters.
I did not wait until today to try and ship it I actually took it in on Friday.
The issue was not that the label had expired but rather that it was inadequate amount of postage for that size and weight of box.
They simply turned me away.
As far as I understand the label is not expired it's just not enough postage.
After being rejected on Friday I did enjoy my weekend and Monday holiday before contacting eBay and you."

What a load of BS! First he says he "waited forever" now he says it was delivered to his neighbor's house?!?! I also called him out on the "insufficient postage" as I used my work Fed Ex account and the additional cost would have just been charged to our account. Plus, he supposedly waits 4 days to contact me back knowing that his is a time sensitive matter? Come on now!

He tries to file a complaint with Ebay AGAIN saying I'm not cooperating, and I shut that down with the swiftness explaining that I sent him the shipping label (gave them the tracking number to prove that he did receive it two days after he opened the return claim) and that he waited until the 10th (4 days after he received the label) to try to return it so the label expired.

Ebay responds: "Thank you for writing back to eBay Customer Service regarding the Laserdisc Player (item 253169261866) which you sold to “theultimateshoppingcenter”. I’m sorry to hear that your buyer opened a case because they stated that the item they received is different from the listing and I understand that you want this item to returned back. Please allow me to assist you.

After reviewing the case, I found that you communicate with them promptly. I appreciate the fact that you are highly cooperative with your buyer towards the resolution of your case and have agreed with the return of the item. I can also see that you mentioned that you already provided a return label for them to return the item.

Please be informed that we have now asked the buyer to send the item back within the next 9 days via tracked service to allow us to monitor the item's delivery to your registered return address. Please be informed that we’ve asked them to return the item using the label you provided.

Once we get confirmation that the buyer has successfully returned the item, we will refund the buyer with the cost of the item plus the original postage charge on your behalf. On the other hand, if the buyer failed to return the item to you, we will not hesitate to close the case in your favor and release the funds back to your PayPal account.

I trust that I've explained things clearly and wish you all the best on your future transactions. Thank you for choosing eBay and have a great day ahead!

Kind regards,"

I am now sending him another label via Fed Ex overnight (since it seems you can't send PDF files over Ebay messaging otherwise I would have just messaged him one to print out) and giving Ebay BOTH tracking numbers so they can see that he received the label and if he ever tries to ship it again.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 11 Oct 2017, 21:42 
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I just want to post who this is in case we didn't do this earlier.

Ebay ID: theultimateshoppingcenter

This is a massive situation and he is trying to keep the player from this scam, I know how this one works, someone tried this with me years ago.
The LD market is very small and he shouldn't be pulling this type of thing.

I really wonder if he is on LDDB, if he is he should be removed as this is a massive scam.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 17 Oct 2017, 19:34 
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5 days after he received the new shipping label he finally replies to me last night (after 3 attempts to contact him about receiving the label) he says: "I will try to drop it off with FedEx tomorrow."

Let's see what happens!
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 18 Oct 2017, 03:43 
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elahrairrah wrote:
5 days after he received the new shipping label he finally replies to me last night (after 3 attempts to contact him about receiving the label) he says: "I will try to drop it off with FedEx tomorrow."

Let's see what happens!




Just don't hold your breath ..... Have heard that song and dance too many times to count.
Two kinds of peeps out there..... those that get s**t done and those that talk about getting s**t done.......

Discipline is a rare virtue that is going the way of the dinosaurs in the states. I hope that I am just jaded from hospital perspective.
Main ingredient(s) to get s**t done is discipline and intention..... they go hand in hand imo...........

Will stay tuned ......
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 18 Oct 2017, 19:27 
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Well, he actually did use the shipping label as the tracking number shows it's in transit.

Now did he trash the player before shipping it? Did he ship me the right player?

I hope he just does the right thing, but I'm not holding my breath.


Attachments:
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 19 Oct 2017, 20:16 
Young Padawan
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Looks like I have a happy ending after all.

Got the box and I shot a video of me opening it to make I cover my a** in case something isn't right in the package and he cries foul.

Its the same player (made sure I checked the serial number.) And doesn't seem worse for wear.

Oh yeah, remember him saying the tray won't open?

Attachment:
tray2.jpg
tray2.jpg [ 135.17 KiB | Viewed 17431 times ]


Lying sack of crap. Player works just fine. There's no possible way that something broke on the way to him, but fixed itself on the way back to me.

Welp, I guess I better issue him his refund unless I can further bring this matter up with Ebay about him being dishonest.

but really, with Ebay siding with the seller so much these days, is it really worth my time?
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 19 Oct 2017, 22:07 
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Serious question: why do so many people with mental problems obsess over LD? I don’t need to name a single example, we all know them, many are members.

I don’t *think* I’m emotionally impaired or Skitzophrenic or anything but I’m starting to think I must be or I wouldn’t be watching LDs, right? Maybe my attic is full of heads and I’m blocking it out...
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 19 Oct 2017, 22:17 
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Well this just shows us that we now have a new LD tech FEDEX :lol: :lol: :lol: :lol: :lol:

I'll send my broken player to myself and I'll receive it working :lol: :lol: :lol: :lol:

Glad you got it back and now you'll have to figure out on selling it again or just keeping due to the fools out there.
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 Post subject: Re: An Ebay LD seller makes for a not so nice LD player buye
PostPosted: 20 Oct 2017, 00:57 
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I sympathize with you elahrairrah .....

Impossible to conduct transactions through the inter-webs without encountering peeps out there with a few of their lug nuts loose ..........

Take those steps to cover your asp and strive on with diligence !

Don't let the M'Fers get you down !

Cheers mates
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